Returns & Exchanges
We want you to love your skin and your purchase; if you are not completely satisfied, we offer a 30-day return policy for products purchased directly from our website. All returned items must be in their original packaging and in a lightly used or unused condition.
Initiate Your Return
Contact our customer care team with your order number and the reason for your return to receive a Return Authorization.
Pack Your Items
Securely package the jojoba products in their original boxes to ensure they are protected during transit back to our warehouse.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing